One lakh commuters have subscribed to the Government Railway Police’s (GRP) text alert service ‘Sameep’ in order to get information on disruption in services, security issues and clarification on rumours while on the move.
Cricketer Sachin Tendulkar had launched Sameep on January 13
Commuters said that text alerts work for them as accessing the internet may not always be possible on a running train. The GRP plans to make an offer to WR and CR to send all passenger-related communication through the service.
“Our aim is to give authentic information as soon as possible and eliminate confusion or panic among commuters. When Whatsapp messages on ISIS terrorists landing at city railway stations did the rounds, we sent text alerts clarifying that it was a rumour,” said GRP commissioner Madhukar Pandey.
Extra locals announced on certain days such as to get to the Mumbai Marathon venue, or disruptions that last for over an hour and could snowball into a law-and-order problem are communicated. On February 22, a bag abandoned at Ghatkopar station at night made commuters edgy. Text alerts sent as a part of Sameep assured people that the bag only contained clothes.
Since its launch, 42 alerts have been sent as part of Sameep. “The service is free for commuters,” said Pandey.